Land Rover Defender: Foreword

LAND ROVER ROADSIDE ASSISTANCE

We are committed to providing high levels of owner satisfaction and to offering you the highest standard of owner care. Jaguar Land Rover (JLR) is pleased to welcome you to the Land Rover Roadside Assistance Program, an ownership program designed to enhance the satisfaction and security of owning a Land Rover automobile.

The Land Rover Roadside Assistance program includes the following:

• 24-hour roadside emergency assistance, plus trip interruption benefits, all available through a 24- hour toll-free Assistance Line.
• A 24-hour toll-free Assistance Line for questions about any elements of the Land Rover Roadside Assistance Program.

To contact the Roadside Assistance Line, dial:

• USA: 1-800-637-6837
• Canada: 1-800-461-2325

The Land Rover Assistance Program is only available to vehicles with a valid New Vehicle Limited Warranty. The New Vehicle Limited Warranty covers your vehicle for:

• USA: 4 years / 50,000 miles, whichever occurs first
• Canada: 4 years / 80,000 kilometres, whichever occurs first

If your New Vehicle Limited Warranty is canceled or voided for any reason (including, but not limited to, an unauthorized modification or alteration to the vehicle, or if the vehicle's title is reported as dismantled, fire, flood, junk, rebuilt, reconstructed, salvaged, totaled, or stolen), your Land Rover Roadside Assistance Program privileges and services detailed herein are also canceled and voided.

The Land Rover Roadside Assistance Program does not apply beyond a valid New Vehicle Limited Warranty.

For more information on the Land Rover Roadside Assistance Program, LAND ROVER ROADSIDE ASSISTANCE PROGRAM.

COMMUNICATION WITH JLR

Please direct all communication with JLR using one of the following options:

Write to:

USA:

Jaguar Land Rover North America, LLC
ATTN: Customer Relationship Center
100 Jaguar Land Rover Way
Mahwah, New Jersey 07495

Canada:

Jaguar Land Rover Canada ULC
75 Courtneypark Drive West, Unit 3
Mississauga, ON
L5W 0E3

Call:

USA: 1-800-637-6837
Canada: 1-800-461-2325
Mon. - Fri., 7:00 am - 9:00 pm Eastern
Sat., 9:00 am - 6:00 pm Eastern

Email:

USA: Go to www.landroverusa.com and carry out the following steps:

1. Select United States.

2. Select Contact Us.

3. Select Email Land Rover.

4. Complete the Customer Service form, and return it to JLRNA.

Canada: Go to www.landrover.ca and carry out the following steps:

1. Select the desired language.

2. Select Contact Us.

3. Select Click here to open the online form.

4. Complete the Customer Service form, and return it to JLRC.

TIRE WARRANTY

Tires are warranted by the individual tire manufacturer indicated by the name brand of the tire (Bridgestone, Continental, Dunlop, Michelin or Pirelli). Refer to the tire manufacturer's warranty pamphlet supplied with your owner information package. Your JLR retailer/authorized repairer can provide tire information and will assist you in most instances. In the event your JLR retailer/authorized repairer is unable to supply the information and assistance you require, please contact the tire manufacturer directly at the appropriate number listed below:

• For Bridgestone tires:
  • USA: 1-800-356-4644
  • Canada: 1-800-267-1318
• For Continental tires:
  • USA: 1-800-847-3349
  • Canada: 1-855-453-1962
• For Dunlop tires:
  • USA: 1-800-321-2136
  • Canada: 1-800-387-3288
• For Michelin tires:
  • USA: 1-800-847-3435
  • Canada: 1-888-871-4444
• For Pirelli tires:
  • USA: 1-800-747-3554
  • Canada (English): 1-800-747-3554
  • Canada (French): 1-800-363-0583

Additional information on the care and service of automobile tires may be obtained by writing to:

Rubber Manufacturers Association
1400 K Street N.W., Suite 900
Washington, DC 20005

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