Land Rover Defender: Interior Trim Inspection
DIAGNOSIS AND TESTING
WARRANTY COMPLIANCE AND PROCEDURES IN RELATION TO HIGH GLOSS VENEERS
NOTE:
Particular care should be taken to prevent damage from rings, studs, zips and
buckles
- Verify the customer concern.
- Visually inspect for obvious signs of physical damage.
Where there is clear evidence that any high gloss veneer has sustained damage
due to severe scratching, abrasions
or other impact damage, retailers should note that this form of damage is
regarded as wear and tear and, therefore
rectification of this damage is NOT claimable under any of the vehicle
warranties. Further information can be found in
Section B1.7 (Warranty Terms And Conditions - Summary of Vehicle Warranty - What
is Not Covered By The Vehicle
Warranty) in the Global Warranty Compliance And Procedures Manual, which can be
found in the Warranty Manual
section of the Retailer Standards and Training Documents on TOPIx.
CUSTOMER SYMPTOM CHART
Customer Symptoms
CUSTOMER SYMPTOMS
- Scratches/scrapes/abrasions
- Cracking/splitting
GUIDANCE FOR CORRECT IDENTIFICATION OF DAMAGE
The images below clearly show damage due to severe scratching, abrasions or
other impact damage. This kind of
damage would NOT be covered by vehicle warranty.
Example only: Use of an aggressive cleaning agent/contaminated cloth
Example only: Severe scratching/abrasion damage
Example only: Impact/gouging damage
READ NEXT:
REMOVAL AND INSTALLATION
REMOVAL
NOTE:
This procedure contains some variation in the illustrations depending
on the vehicle specification, but the
essential information is always correct.
This p
REMOVAL AND INSTALLATION
REMOVAL
NOTE:
This procedure contains some variation in the illustrations depending
on the vehicle specification, but the
essential information is always correct.
This p
REMOVAL AND INSTALLATION
REMOVAL
NOTE:
This procedure contains some variation in the illustrations depending
on the vehicle specification, but the
essential information is always correct.
This p
SEE MORE:
REMOVAL AND INSTALLATION
SPECIAL TOOL(S)
204-250
Wheel bearing install and removal tool
204-305
Remover, Wheel Bearing
204-726
Remover/Installer, Wheel Bearing
JLR-204-807
Installer, Front Wheel Bearing
JLR-204-811
Support, Hub
JLR-204-812
Installer, Hub Bearing
GENERAL EQUIPMENT
REMOVAL
NOTE
GENERAL PROCEDURES
GENERAL EQUIPMENT
PART(S)
CHECK
NOTES:
This procedure contains some variation in the illustrations depending
on the vehicle specification, but the
essential information is always correct.
This procedure contains illustrations showing certain components
removed to provide
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